Returns Policy
We will happily refund any item purchased on SB Sports if returned to us within 30 Days.
Returned goods must be unused and supplied with their original packaging, unless the goods are faulty.
Please contact us and we can arrange to collect these from you using our discounted courier rates. There is a fee for all collections, except for faulty products.
Returns and Refunds
All goods must be unused, in a saleable condition and in their original packaging with all labels still attached.
Nutritional products or those with a best before date must be returned within 28 days
Any customised items such as Kits or Leisurewear cannot be returned or personalised items
GPS systems such as sports watches or cycle computers can only be returned if unregistered
For hygiene reasons, any intimate garments such as underwear and swimsuits can only be returned if the items are unworn (and any protective packaging remains)
Gift vouchers
Products received over 365 days ago
Products that have been opened or unsealed
Products returned in an unsatisfactory condition, including damage caused by the courier or due to insufficient packaging.
Please note, that we reserve the right to refuse a return if we believe the purpose was for stock trading/reselling and not personal use.
Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this Returns and Refund policy. Please note if you return items which are outside our Returns and Refund policy we will be unable to process a full refund. We will contact you in such circumstances
We cannot offer exchanges for unwanted items; please place a new order for any alternative items you require. All refunds will be issued to the original payment method on the order within 7 days of receipt at our warehouse or once the item has been checked by one of our specialists.
This does not affect your statutory rights.
Returned goods should be unused, in a saleable condition and in their original packaging with all labels still attached.
If you have any further questions about your purchase please contact stephen@sbsports.co.uk.
